Talk with someone who understands

If your workplace is a BilaEmpower client, you can book confidential sessions with the First Nations clinician of your choice. No formal referral needed. Booking online is the quickest way to get started.

Quickest way to book Book online with the clinician of your choice See every clinician and their available times, choose who feels right for you, and lock in your session in a few minutes, any time of day. Book online now →

Other ways to book Call reception1300 241 133, Monday to Friday, 9am to 5pm Email the EAP teamEAP-bookings@bilaempower.org

Need help right now? BilaEmpower is not a crisis service. If you or someone else is in immediate danger, call 000. For 24/7 support from Aboriginal and Torres Strait Islander crisis supporters, call 13YARN on 13 92 76.

Getting started is simple

01Check your workplace is a clientYour employer will have shared your Member Portal login. If unsure, ask your HR team.

02Book online with your chosen clinicianBrowse our First Nations counsellors, social workers, psychotherapists and psychologists, and book the time that suits you.

03Meet in the way that suits youOnline sessions Australia wide, with in-person options by arrangement, dependent on location.

What we can help with

Building positive relationships Mental health concerns Life pressures Resilience and emotional regulation Grief and Sorry Business Workplace stress and conflict Family pressures Managing change Career concerns

Private and confidential What you share with your clinician stays between you. Your employer only receives de-identified information about overall program use, never details about you.

Frequently asked questions

We are a team led by First Nations Allied Health professionals who each operate their own sovereign business or social enterprise. Our approach blends traditional Indigenous wisdom with counselling practice, so our services are culturally safe and inclusive.

Can't find your answer? Call reception on 1300 241 133.