Australia's First Nations-led Employee Assistance Program
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Employee Assistance Program

A First Nations-led EAP your whole workforce can trust

BilaEmpower integrates clinical practice with cultural knowledge, connection to Country and holistic healing, delivered nationally by 100% First Nations clinicians.

Discuss a partnership View investment model
Why organisations choose BilaEmpower

More than a service provider, a partner in workplace wellbeing

Cultural integrityServices grounded in First Nations perspectives of wellbeing. First Nations employees never carry the burden of explaining cultural context.
National practitioner choiceA national panel improves therapeutic fit and confidentiality in regional and kinship-connected communities, and encourages early engagement.
Clinical excellence and governanceQualified allied health professionals, clear clinical standards, contractor onboarding and ongoing professional supervision.
Meaningful organisational insightsStructured de-identified reporting on wellbeing trends, to inform culture, strategy and prevention.
First Nations economic participationYour contract strengthens First Nations-owned private practices across Australia, contributing to First Nations economic empowerment while supporting your workforce.
Supply Nation registeredA First Nations-led ACNC registered charity delivering nationally coordinated workplace wellbeing services.
A yarning circle space set on a woven mat, ringed with native foliage, with artworks, clay pieces and a wooden dish of affirmation stones at the centre.
What's included

Support built around your people

One-to-one therapy, virtual, or in person dependent on location, with the clinician each employee chooses
Monthly wellbeing yarning circles, virtual, one hour, facilitated by two experts
EAP Member Portal with regular culturally integrated wellbeing newsletters
De-identified reporting and utilisation insights
Optional extras: workplace training, conflict resolution and onsite sessions by negotiation

Common areas of support include relationships, mental health concerns, life pressures, resilience and emotional regulation, grief and Sorry Business, and managing change.

The BilaEmpower Stepped Support Model

Three levels of care, matched to need

Rather than treating every situation the same, clinicians match employees with the right level of support at the right time, while helping organisations use their program well.

1Early wellbeing supportAccess support when challenges first begin to emerge, such as workplace stress or interpersonal difficulties.
2Structured therapeutic supportShort-term therapeutic engagement where individuals need deeper support.
3Specialist care pathwaysWhere complex or specialised support is needed, clinicians assist employees into appropriate pathways.
Download the Stepped Support Model (PDF) →
How a partnership works

From first yarn to ongoing support

1Have a yarnWe talk through your organisation's size, structure and wellbeing priorities.
2Tailored agreementAn annual program retainer with fee-for-service clinical support, shaped to your needs.
3Launch to staffYour people receive Member Portal access and booking details.
4Insight and reviewDe-identified reporting helps you track trends and plan prevention.
Investment

A transparent model. You only pay for what you use.

Unlike traditional EAP contracts built on large pre-purchased session blocks, BilaEmpower combines an annual program retainer with fee-for-service clinical support. Session rates vary by the clinician's discipline. Training, yarning circles and onsite initiatives can be added to tailored agreements.

A discounted investment rate is available for Aboriginal Community Controlled Organisations and not-for-profit organisations.

BilaEmpower is not designed to be the cheapest EAP in the market. Our model prioritises cultural integrity, clinical excellence and meaningful workplace impact.

Download the Investment Model (PDF)
What your investment supports
National intake and triage capability Secure digital platforms for bookings, communication and service delivery Clinical governance and quality assurance frameworks Coordination of a national network of qualified clinicians Secure data management and cybersecurity safeguards De-identified organisational reporting and utilisation insights Ongoing practitioner support and professional supervision
Discuss an EAP partnership

Every organisation is different. Let's talk about yours.

Whether you are exploring an EAP for the first time or reviewing your current provider, we welcome the conversation.

info@bilaempower.org 1300 241 133